Stronger data security and compliance - By allowing customers to retain failed drives, KYHD helps support data‐privacy, regulatory and audit requirements where storage media must remain on‐site or under the organization’s control.
Simple add‐on to existing support - KYHD works alongside ProSupport or ProSupport Plus for PCs, adding an extra layer of data protection without changing how hardware repairs are requested or delivered.
Predictable risk and costs - Keeping the drive eliminates the need for special destruction or chain‐of‐custody arrangements with a third party, helping reduce risk, simplify processes and avoid unplanned costs tied to handling failed media.
Maintain complete data and hardware management control with Dell’s Keep Your Hard Drive service. In the event of a failed drive, you keep the hard drive if a replacement is needed. This service allows your customer to decide how and when to dispose of the drive so they can maintain control over sensitive and confidential data.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
