| Product |
New
HP 3 year 9x5 PaperCut MF Edu/Gov SFP...
£43.90
£36.58
|
Popular
HP 1y Priority Management PC 5K+ seats...
£35.39
£29.49
|
HPE H2XV5E IT support service
£37.51
£31.26
|
HPE 1y NBD Exch HP 560 Wrls AP FC SVC
£53.39
£44.49
|
Recommended
HPE U2SF5E IT support service
£64.91
£54.09
|
HPE U3MM3E Care Pack
£41.50
£34.58
|
|---|---|---|---|---|---|---|
| SKU |
UD1E5E
|
U7D00E
|
H2XV5E
|
U0GK6E
|
U2SF5E
|
U3MM3E
|
| Description |
HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
|
HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]
|
HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.
Should an incident occur, reducing business impact requires a swift and comprehensive response. A Hewlett Packard Enterprise Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates. HPE Proactive Care Advanced uses Remote Support Technology to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service. |
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
• Provides 4-hour response for HP hardware. |
HP Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors.
• Direct contact with HP Response Center engineers via telephone or electronic communication for assistance. |
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
• Provides 4-hour response for HP hardware. |
| Short Description |
3 year 9x5 PaperCut MF Edu/Gov SFP Embedded 200 plus Support
|
1y Priority Management PC 5K+ seats Legacy Svc
|
3Y PC 24x7 AP RFProtectE-LTU SVC
|
HP 1 year Next business Day Exchange HP 560 Wrls AP products Foundation Care Service
|
HP 5 year 24x7 SGLX SAP x86 4-8P Foundation Care Service
|
HP 5 year Next business Day Exchange 1800-8G Foundation Care Service
|
| Manufacturer |
HP
|
HP
|
HPE
|
HPE
|
HPE
|
HPE
|
