| SKU | U8HG7E |
|---|---|
| Manufacturer | HP |
| Availability | In Stock |
We’ll be there the next business day[1]
Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.[1]
Stay in control of your data
You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on
Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line – or at your door
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Features
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
| Features | |
|---|---|
| Number of years | 3 year(s) |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| Service time (hours x days) | 9x5 |
| On-site support | Yes |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Onsite repair |
| Service method | Onsite repair |
| Response time | Next business day response |
| Place of service | Onsite |
| Duration | 3 years |
| Coverage period | 36 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional support option | Defective media retention |
| Technical details | |
| Number of years | 3 year(s) |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| Service time (hours x days) | 9x5 |
| On-site support | Yes |









