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HP 3y Priority Access Plus PC 1K+ seats Legacy Svc
Overview
3y Priority Access Plus PC 1K+ seats Legacy Svc
Technical support design for IT Global experience Direct access to highly skilled remote support agents Online case management tools Assigned support contact
More Information
SKU
U9DM0E
EAN
4573595745374
Manufacturer
HP
Availability
In Stock
PDF URLs
View PDF
Support where and when you need it Plus #1: An assigned customer support expert to manage your service requirements.
The power of insight Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.
Take things up a level Plus #3: A dedicated escalation path that’s customized to the needs of your organization.
HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.[1]
Features Number of years 3 year(s) Service time (hours x days) 9x5 UNSPSC-code 81111812 HP segment Business
Supplier features Warranty type S Warranty coverage In warranty Support type Priority support Service method Phone Response time Next available agent Place of service Remote Duration 3 years Coverage period (months) 36 Coverage details Standard workdays - 9 hours Care Pack type Electronic Additional information Covers 1000+ seats Technical details Number of years 3 year(s) Service time (hours x days) 9x5 UNSPSC-code 81111812
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