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HP 4 year Active Care Next Business Day Onsite w/Defective Media Retention DT HW Supp

SKU

U18J0E

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In stock

£71.66 £59.72

Overview

4 year Active Care Next Business Day Onsite w/Defective Media Retention DT HW Supp

Predictive AI-powered insights and proactive onsite support
End user alerts and automated IT ticketing
Remote problem diagnosis and support
Onsite repair or replacement, anywhere work happens
Defective Media Retention

More Information

More Information
SKU	U18J0E
Manufacturer	HP
Availability	In Stock
PDF URLs	View PDF

Reasons To Buy

Fast response times

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Description

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.^[1,2]

Specifications

Features
Service type	Next Business Day
Number of years	4 year(s)
Type	On-site
Response time	9 h
On-site support	Yes
UNSPSC-code	81111812

Supplier features
Warranty type	S
Warranty coverage	In warranty
Support type	Active Care
Service method	Onsite and Predictive Support
Response time	Next business day response
Place of service	Remote and Onsite
Duration	4 years
Coverage period (months)	48
Coverage details	Standard workdays - 9 hours
Care Pack type	Electronic
Additional support option	Defective media retention
Technical details
Number of years	4 year(s)
Type	On-site
Response time	9 h
On-site support	Yes
UNSPSC-code	81111812

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