Remote problem diagnosis and support Onsite hardware support
Help improve system uptime Convenient onsite support Reliable response times Defective media retention (optional for eligible products only) Comprehensive defective material retention (optional for eligible products only) Call-to-repair time commitment in lieu of onsite response time for hardware support (optional for eligible products only) Enhanced parts inventory management (included with select, optional call-to-repair time commitments)
HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
