Access to expert Hewlett Packard Enterprise technical resources to help expedite problem resolution
Reduced downtime with the Advanced Parts Exchange feature, enabling replacement parts to be shipped before you return defective parts Access to firmware updates Worldwide HPE repair and distribution capabilities to address your global maintenance needs
Hewlett Packard Enterprise Foundation Care Parts Exchange Service (HPE Foundation Care Parts Exchange) combines remote hardware support that provides parts exchange service features along with basic software support on selected third party products to help increase the availability of your IT infrastructure as more fully described in the Service Feature table below. Hewlett Packard Enterprise technical resources work with your IT team to help you remotely resolve hardware problems with HPE branded products through a parts exchange service. This service also includes Basic Software Support and Collaborative Call Management for selected non-HPE software. In addition, HPE Foundation Care Parts Exchange provides electronic access to related product and support information and firmware updates.
