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HPE 5 year Proactive Care 24x7 MSL6480 Base Service

SKU

U0MV0E

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In stock

£24,747.24 £20,622.70

Overview

5 year Proactive Care 24x7 MSL6480 Base Service

More Information

More Information
Number of years	5 year(s)
SKU	U0MV0E
Manufacturer	HPE
Availability	In Stock

Reasons To Buy

HPE Proactive Care can help you to improve the return on your investment with features designed to:

Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Help provide recommendations for firmware version and software patching on supported products to help prevent problems
Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
Provide access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities

Description

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.

Specifications

Features
License term in years	5 year(s)
Service time (hours x days)	24x7
Response time	4 h
Compatibility	MSL6480

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