HPE 5Y 24x7 6h

SKU
U2MA7E
In stock
£10,624.09 £8,853.41
-
+
Overview
5Y, 6h CTR, 24x7
More Information
Number of years 5 year(s)
SKU U2MA7E
Manufacturer HPE
Availability In Stock
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SKU
U2MA7E
U0MU4E
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U2AA4E
Description
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

- Escalation Management
- HP electronic remote support solution
- Basic SW Support and Collaborative Call Management for non-HP SW on eligible HP hardware products
- Access to electronic support information and services
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

• Provides 4-hour response for HP hardware.
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

Features
- Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Short Description
5Y, 6h CTR, 24x7
HP 5 year Next business day MSL6480 Base Proactive Service
HP 4 year 6 hour Call-To-Repair 24X7 with Comprehensive Mtrl Retention MSL4048 Proactive Care SVC
HP 3 year 4-Hour Exchange HP870 Foundation Care Service
HP 3 year 24x7 HP 7506 Switch products Foundation Care Service
3Y, 24x7, 4h
Manufacturer
HPE
HPE
HPE
HPE
HPE
HPE
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