ESSENTIAL BASIC ASSURANCE This core service offering provides the assurance you need across all your products, going beyond standard warranty providing: Comprehensive coverage — if it’s broken, we fix it Covers accidental damage, plus normal wear and tear 8x5 local time live-agent support 3-day repair turnaround time Access to restricted software Device Diagnostics for mobile computers VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports
